DeepSire Support

For app support, please email us. We typically reply within 1–2 business days.

support@deepsire.com

DeepSire is an AI companionship and digital-life platform. You can create a digital companion with memory and personality, talk with it in the app, and continue that companionship on compatible devices such as a smart photo frame or wearable.

How do I create an account or sign in?

Open the DeepSire app and follow the on-screen sign-in or registration steps. If you cannot receive a verification code, check your phone number or email, wait a few minutes, and try again. Still stuck? Email us with your registered phone or email address (do not send passwords).

How do I use a digital companion?

After signing in, create or choose a digital companion in the app. You can chat, leave memories, and continue the same companion on a compatible device that is linked to your account.

A compatible device will not connect

• Confirm Bluetooth and Wi-Fi are turned on.
• Keep the device nearby and powered on.
• Restart the app and the device, then try pairing again from the in-app device page.

If it still fails, email us with the device name and a short description of the step where it stops.

How do I delete my account or data?

You can request account deletion from in-app settings, or email support@deepsire.com from the address or phone number linked to the account.

DeepSire and compatible wearables are designed for general companionship, wellness, and lifestyle purposes only. They are not medical devices and are not intended to diagnose, treat, cure, prevent, or monitor any disease or medical condition. All data and trends are for reference only and must not be used for medical decisions. Please consult a qualified healthcare professional before making any medical decisions.